Terms of service
Terms of Service
Last updated: 10 August 2026
Welcome to Le Lovinter Boutique. These Terms of Service (“Terms”) apply to your use of our website, online store, products, services and related features (collectively, the “Services”).
Le Lovinter Boutique operates the store and website. Our online store is powered by Shopify.
By accessing or using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.
These Terms apply together with our Refund & Exchange Policy and Privacy Policy.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law (ACL) or any other law that cannot legally be excluded, restricted or modified.
1. Access and Accounts
You may browse our website without creating an account. Certain features or purchases may require you to provide information such as your name, email address, billing information and shipping information.
You agree to provide information that is accurate, current and complete and to update it where reasonably necessary.
If you create an account, you are responsible for keeping your account credentials reasonably secure and for activity carried out through your account, except where the activity results from circumstances outside your reasonable control.
You must not sell, transfer or otherwise allow another person to use your account where doing so would breach these Terms or applicable law.
Our Services are intended for general use by consumers. If you are under the age required to enter into a contract under applicable law, you should only make a purchase with the involvement and permission of a parent or guardian where required.
2. Our Products
We take reasonable care to ensure that product descriptions, photographs, colours, measurements and other information displayed on our website are accurate.
Actual colours may vary slightly depending on your device, screen settings, lighting and other technical factors.
Product images may also contain styling or accessories that are not included with the product unless specifically stated in the product description.
We may update product information, discontinue products or limit quantities available for purchase where reasonably necessary.
Nothing in this section limits your rights under the Australian Consumer Law, including rights relating to product descriptions, acceptable quality, fitness for purpose or other applicable consumer guarantees.
3. Orders
When you submit an order through our website, you are requesting to purchase the products listed in your order.
An order is accepted when we confirm acceptance of your order or otherwise indicate that the order has been accepted.
We may decline or cancel an order where reasonably necessary, including where:
- A product is unavailable;
- There is an obvious pricing or listing error;
- We reasonably suspect fraud or unauthorised activity;
- We are unable to fulfil the order;
- There has been an error in the order information; or
- Cancellation is otherwise reasonably necessary in the circumstances.
If we cancel an order after payment has been received, we will provide an appropriate refund.
Where possible, we will contact you using the details provided with your order.
Once an order has been accepted, cancellation requests may not always be possible. If you wish to cancel an order, please contact us as soon as possible.
Your rights under the Australian Consumer Law are not affected by this section.
4. Prices and Billing
Unless otherwise stated, prices displayed on our Australian online store are in Australian dollars (AUD) and include GST where applicable.
Any applicable delivery charges or other additional charges will be displayed before you complete your purchase.
We may change prices for future purchases at any time. The price applicable to your order will generally be the price displayed when you place the order, unless we need to correct an obvious pricing error.
Promotional prices, discounts and special offers may be subject to additional terms. Where there is a conflict between promotion-specific terms and these Terms, the promotion-specific terms will apply to that promotion to the extent permitted by law.
You agree to provide accurate and current payment and billing information.
You confirm that you are authorised to use the payment method provided for your purchase.
Payment processing may be carried out by Shopify or third-party payment providers. Their own terms and privacy policies may also apply to payment processing.
5. Shipping and Delivery
We will arrange delivery using the delivery method selected or otherwise communicated at checkout.
Delivery times provided on our website are estimates unless we expressly agree to a specific delivery date.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, customs processing, strikes or other events beyond our reasonable control.
If your order is significantly delayed, does not arrive, or is damaged during delivery, please contact us so that we can investigate the issue and assist you.
We will not use this section to exclude or limit any rights you may have under the Australian Consumer Law.
Nothing in these Terms transfers or removes any rights or remedies you may have in relation to goods that are lost, damaged or otherwise fail to meet applicable consumer guarantees.
6. Returns, Exchanges and Refunds
Our change-of-mind returns, exchanges and store-credit arrangements are explained in our Refund & Exchange Policy.
Our change-of-mind policy does not limit your rights under the Australian Consumer Law.
If goods do not meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances and whether the failure is major or minor.
Where there is a major failure, you may generally be entitled to choose between a refund and replacement.
Nothing in these Terms or our Refund & Exchange Policy excludes, restricts or modifies rights that cannot legally be excluded under the Australian Consumer Law.
7. Intellectual Property
Our website and Services contain material including, but not limited to:
- Our name and branding;
- Logos;
- Product photographs;
- Text;
- Graphics;
- Designs;
- Videos;
- Audio;
- Product descriptions;
- Website layouts; and
- Other content.
To the extent that we own or control these materials, they are protected by Australian and other applicable intellectual property laws.
You may access and use our website for personal and lawful purposes.
Unless permitted by law or with our written permission, you must not reproduce, distribute, modify, publicly display, commercially exploit or otherwise use our content in a way that infringes our intellectual property rights.
Third-party names, logos and trademarks remain the property of their respective owners.
8. Third-Party Tools and Services
Our Services may include features or tools provided by third parties.
Where third-party tools are made available through our website, their use may also be subject to the third party's terms and privacy policy.
We are not responsible for third-party services that we do not control.
However, nothing in this section excludes any liability that cannot legally be excluded or affects your rights under applicable Australian law.
9. Third-Party Links
Our website may contain links to third-party websites or services.
These websites are operated independently from Le Lovinter Boutique and may have their own terms and privacy policies.
We are not responsible for the content, security or privacy practices of third-party websites that we do not control.
If you choose to access a third-party website, you do so subject to that website's own terms and policies.
Nothing in this section limits any rights you may have under applicable law.
10. Relationship with Shopify
Our online store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.
Your purchase of products from Le Lovinter Boutique is a transaction between you and Le Lovinter Boutique.
Shopify is not the seller of the products offered by Le Lovinter Boutique and is not responsible for our products, refunds, exchanges, shipping obligations or other responsibilities as the seller.
Shopify may have separate responsibilities in relation to the technology and services it provides.
For more information about Shopify, please refer to Shopify's terms and privacy information.
11. Privacy
Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal information.
You can review our Privacy Policy on our website.
Where Shopify or another third-party service provider processes personal information, that provider may also have its own privacy policy and terms.
12. Reviews and Feedback
If you submit a review, comment, photograph, suggestion, idea or other content to us (“Feedback”), you remain responsible for the content you submit.
You represent that:
- The Feedback is genuine and accurate to the best of your knowledge;
- You have the necessary rights to submit it;
- It does not unlawfully infringe another person's rights;
- It does not contain malicious code;
- It is not unlawful, threatening, abusive or defamatory; and
- It complies with applicable laws.
By submitting Feedback, you grant Le Lovinter Boutique a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that Feedback for purposes connected with operating, promoting and improving our Services.
We may remove or decline to publish Feedback where reasonably necessary, including where we reasonably believe it breaches these Terms, applicable law or another person's rights.
We will not knowingly create, commission or publish fake reviews or otherwise misrepresent customer experiences.
13. Errors and Corrections
We take reasonable care when preparing product information, prices, promotions and other website content.
However, occasional errors or omissions may occur.
If we identify an obvious error, we may correct the information.
If an obvious pricing error affects an order that you have placed, we may contact you to explain the error and, where appropriate, give you the option to proceed at the correct price or cancel the affected order and receive a refund.
We will not use this section to remove or limit rights that you have under the Australian Consumer Law.
14. Prohibited Uses
You must use our Services lawfully and must not use them to:
- Commit or facilitate unlawful activity;
- Infringe our intellectual property rights or the rights of others;
- Harass, threaten, abuse or harm another person;
- Submit false or misleading information;
- Introduce viruses, malware or other harmful code;
- Attempt to gain unauthorised access to our systems;
- Interfere with the security or operation of our website;
- Scrape, copy or systematically extract website content without permission;
- Use automated systems to place fraudulent or abusive orders;
- Impersonate another person or business;
- Send spam or other unauthorised communications;
- Collect personal information about others without lawful authority; or
- Circumvent security, access controls or technical measures used to protect our Services.
We may suspend or restrict access where reasonably necessary to protect our customers, business, website or systems, including where we reasonably believe these Terms have been materially breached.
Nothing in this section limits any rights or remedies available under applicable law.
15. Suspension and Termination
We may suspend or terminate access to an account or parts of our Services where reasonably necessary, including where:
- We reasonably suspect fraud or unlawful activity;
- There is a significant security risk;
- The Services are being misused;
- You materially breach these Terms; or
- Suspension is reasonably necessary to protect our business, customers or systems.
Where reasonably practicable, we will provide notice before suspension or termination.
Termination of website access does not affect rights or obligations relating to an order that has already been accepted, nor does it affect any rights you have under applicable law.
16. Service Availability and Disclaimers
We aim to keep our website and Services available and functioning properly, but we do not guarantee that they will always be uninterrupted, timely, secure or error-free.
We may temporarily suspend or restrict access for maintenance, updates, security reasons or circumstances outside our reasonable control.
Information on our website is provided for general information and shopping purposes. We take reasonable care to ensure that information is accurate and current, but errors or omissions may occasionally occur.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable law.
17. Liability
To the maximum extent permitted by law, we are not responsible for loss or damage that:
- Is not reasonably foreseeable;
- Results from circumstances outside our reasonable control; or
- Results from your misuse of our Services or breach of these Terms.
However, nothing in these Terms excludes, restricts or modifies:
- Any consumer guarantee under the Australian Consumer Law;
- Any right or remedy that cannot legally be excluded;
- Our liability for conduct that cannot lawfully be excluded or limited; or
- Any liability otherwise prohibited from being excluded or limited by law.
Where the Australian Consumer Law applies, you may have rights to compensation for reasonably foreseeable loss or damage resulting from a failure to meet a consumer guarantee.
18. Your Responsibility
You are responsible for your own use of the Services and for complying with these Terms and applicable laws.
If you intentionally misuse our Services, commit fraud, engage in unlawful conduct or materially breach these Terms, you may be responsible for losses reasonably suffered by us as a direct result of that conduct, to the extent permitted by law.
This section does not make you responsible for losses caused by our own negligence, unlawful conduct or breach of applicable law.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it valid and enforceable, where legally possible.
If a provision cannot be made valid or enforceable, it will be severed to the extent necessary without affecting the validity of the remaining provisions.
Nothing in this section limits rights that cannot legally be excluded.
20. No Waiver and Entire Agreement
If we do not immediately enforce a provision of these Terms, this does not mean that we have permanently waived our right to enforce it later.
These Terms, together with our Refund & Exchange Policy, Privacy Policy and any applicable promotion-specific terms, describe the main terms governing your use of our Services and purchases from us.
Nothing in these Terms overrides rights or obligations imposed by applicable law.
21. Assignment
You may not transfer your rights or obligations under these Terms where doing so would breach these Terms or applicable law.
We may transfer or assign our rights and obligations under these Terms as part of a sale, restructuring or transfer of our business, provided that doing so does not unlawfully reduce or remove your rights.
22. Governing Law
These Terms are governed by the laws applicable in Australia and, to the extent applicable, the laws of New South Wales (NSW).
Subject to any mandatory rights you may have under Australian law, disputes may be dealt with by the courts having appropriate jurisdiction in that State or Territory.
Nothing in this section limits any consumer rights or remedies that cannot legally be excluded, including rights under the Australian Consumer Law.
23. Headings
Headings in these Terms are provided for convenience only and do not affect the meaning or interpretation of the provisions.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices or applicable laws.
The latest version will be published on our website with the updated Last updated date.
Where required by law, we will provide additional notice of significant changes.
Changes will generally apply from the effective date stated in the updated Terms and will not retrospectively change rights or obligations arising from orders that have already been accepted, unless otherwise required or permitted by law.
25. Contact Information
If you have questions about these Terms, please contact us:
Le Lovinter Boutique
Email: lelovinter.boutique@gmail.com
We will endeavour to respond to enquiries within a reasonable period.
Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict or modify your rights under the Australian Consumer Law or other applicable legislation where those rights cannot legally be excluded, restricted or modified.
Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.
Depending on the circumstances, if a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy.
Where there is a major failure, you may generally be entitled to choose between a refund and replacement.
You may also be entitled to compensation for reasonably foreseeable loss or damage resulting from a failure to meet a consumer guarantee.
Our Refund & Exchange Policy explains our change-of-mind exchange and store-credit arrangements. Those arrangements do not limit your rights under the Australian Consumer Law.